Audiovisual Support Specialist Customer Service & Call Center - Ames, IA at Geebo

Audiovisual Support Specialist

Ames, IA Ames, IA Full-time Full-time Estimated:
$39.
7K - $50.
2K a year Estimated:
$39.
7K - $50.
2K a year 2 days ago 2 days ago 2 days ago Position Title:
Audiovisual Support Specialist Job Group:
Professional & Scientific Required Minimum
Qualifications:
High school diploma or equivalent and 2 years of related experience Preferred
Qualifications:
Bachelor's degree in a related field.
Experience providing customer service and support to students, faculty, and staff.
Experience operating, maintaining, and managing related equipment and software, including developing standard operating procedures.
Project management or event support experience
Job Description:
The Memorial Union seeks an Audiovisual Support Specialist to join its event operations staff and provide technical support to its clients & staff.
Summary Designs, plans and installs technology systems for campus audiovisual needs.
Performs maintenance for audiovisual equipment and spaces.
Example of Duties Researches, estimates, designs, plans, and installs technology systems.
Plans and performs regular maintenance for classrooms, conference rooms and other campus spaces with audiovisual technology needs.
Trains and mentors students and staff regarding technology issues.
Ensures guidelines and protocols are met for all audiovisual systems.
Collaborates with contractors as needed.
Level Guidelines Career-level position demonstrating proficiency and knowledge of related competencies Works under direct to general supervision and may receive guidance on more complex assignments Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature Applies thorough knowledge to respond to inquiries and requests Able to resolve most problems and issues and respond to requests without escalation Provides guidance to students May provide supervision to one to two other staff or lead a small work team Appointment Type:
Regular Number of Months Employed Per Year:
12 Month Work Period Time Type:
Full time Pay Grade:
PS806 Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.
edu or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU? Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Original Posting Date:
May 31, 2023 Posting Close Date:
June 12, 2023 Job Requisition Number:
R11950.
Estimated Salary: $20 to $28 per hour based on qualifications.

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