Financial Aid Advisor I/II
Position Title:
Financial Aid Advisor I/IIJob Group:
Professional & ScientificRequired Minimum
Qualifications:
Bachelor's degreePreferred
Qualifications:
Experience with financial aid or higher education.
Experience advising students.
Experience presenting to both small and large groups, in person and virtual.
Experience in customer service.
Job Description:
SummaryLooking to make a difference in the Iowa State community by financially educating college students and their families? The Office of Student Financial Aid, a unit within the division of Academic Affairs, administers more than $400 million in federal, state, institutional, and private funds to over 85% of undergraduate students and additional support for domestic graduate students seeking aid.
We strive to help all students succeed in their Iowa State experience through education and outreach to create an understanding of available financial aid opportunities.
This position is responsible for educating students and families about financial aid options, including information on aid applications and awards, scholarship availability, and eligibility requirements, along with policies and procedures according to the US Department of Education regulations and professional judgment guidelines.
Furthermore, this position assists with processing support for federal loan and grant programs and ensuring that the Office of Student Financial Aid is in compliance, adhering to federal, state, and institutional rules and regulations; assists with awarding funds in a timely manner, thus aiding the institution and professional schools in meeting enrollment goals.
This position provides crucial customer service to students and their families and may provide guidance to student workers.
The successful candidate will have the ability to work both independently as well as in a team environment, must be detail-oriented, creative, and possess the ability to manage multiple ongoing tasks.
Must be self-motivated and have strong problem-solving skills and oral and written communication skills.
This position will be filled at the Financial Aid Advisor I or II level depending on candidate experience.
Financial Aid Advisor I Minimum Requirements:
Bachelor's Degree and is a PS805 pay level.
Financial Aid Advisor II Minimum Requirements:
Bachelor's degree and 2 years of related experience and is a PS806 pay level.
Example of DutiesoAssists students and families by making recommendations, interpreting regulations, and reviewing petitions.
oCounsels students and families regarding financial aid including eligibility, application procedures, aid programs, costs, indebtedness, money management, and financial planning.
oProvides status updates regarding eligibility, scholarships, and applications.
oProvides specialized support for a financial aid area.
oAnalyzes data and applies judgement.
oEvaluates individual circumstances and documentation and makes adjustments or exceptions based on judgement.
oPrepares and gives presentations related to financial aid and related topics.
Level GuidelinesoIndividual contributor position with developing professional and/or technical skills working under immediate to general supervisionoGrasps professional-level knowledge and concepts of field while working in a progressive learning modeoWorks on problems and issues of somewhat limited scopeoFollows standard practices and procedures in analyzing situations or data for which answers are available or can be obtainedoResponds to inquiries and issues, escalating to manager or higher level workers as appropriateoMay lead projects of limited scope and complexityoMay provide guidance to studentsAppointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS805Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email email protected or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
oRetirement benefits including defined benefit and defined contribution plansoGenerous vacation, holiday and sick time and leave plansoOnsite childcare (Ames, Iowa)oLife insurance and long-term disabilityoFlexible Spending AccountsoVarious voluntary benefits and discountsoEmployee Assistance ProgramoWellbeing programoThis job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
July 28, 2023Posting Close Date:
August 13, 2023Job Requisition Number:
R12512 Recommended Skills Attention To Detail Communication Consulting Creativity Customer Service Finance Estimated Salary: $20 to $28 per hour based on qualifications.
Financial Aid Advisor I/IIJob Group:
Professional & ScientificRequired Minimum
Qualifications:
Bachelor's degreePreferred
Qualifications:
Experience with financial aid or higher education.
Experience advising students.
Experience presenting to both small and large groups, in person and virtual.
Experience in customer service.
Job Description:
SummaryLooking to make a difference in the Iowa State community by financially educating college students and their families? The Office of Student Financial Aid, a unit within the division of Academic Affairs, administers more than $400 million in federal, state, institutional, and private funds to over 85% of undergraduate students and additional support for domestic graduate students seeking aid.
We strive to help all students succeed in their Iowa State experience through education and outreach to create an understanding of available financial aid opportunities.
This position is responsible for educating students and families about financial aid options, including information on aid applications and awards, scholarship availability, and eligibility requirements, along with policies and procedures according to the US Department of Education regulations and professional judgment guidelines.
Furthermore, this position assists with processing support for federal loan and grant programs and ensuring that the Office of Student Financial Aid is in compliance, adhering to federal, state, and institutional rules and regulations; assists with awarding funds in a timely manner, thus aiding the institution and professional schools in meeting enrollment goals.
This position provides crucial customer service to students and their families and may provide guidance to student workers.
The successful candidate will have the ability to work both independently as well as in a team environment, must be detail-oriented, creative, and possess the ability to manage multiple ongoing tasks.
Must be self-motivated and have strong problem-solving skills and oral and written communication skills.
This position will be filled at the Financial Aid Advisor I or II level depending on candidate experience.
Financial Aid Advisor I Minimum Requirements:
Bachelor's Degree and is a PS805 pay level.
Financial Aid Advisor II Minimum Requirements:
Bachelor's degree and 2 years of related experience and is a PS806 pay level.
Example of DutiesoAssists students and families by making recommendations, interpreting regulations, and reviewing petitions.
oCounsels students and families regarding financial aid including eligibility, application procedures, aid programs, costs, indebtedness, money management, and financial planning.
oProvides status updates regarding eligibility, scholarships, and applications.
oProvides specialized support for a financial aid area.
oAnalyzes data and applies judgement.
oEvaluates individual circumstances and documentation and makes adjustments or exceptions based on judgement.
oPrepares and gives presentations related to financial aid and related topics.
Level GuidelinesoIndividual contributor position with developing professional and/or technical skills working under immediate to general supervisionoGrasps professional-level knowledge and concepts of field while working in a progressive learning modeoWorks on problems and issues of somewhat limited scopeoFollows standard practices and procedures in analyzing situations or data for which answers are available or can be obtainedoResponds to inquiries and issues, escalating to manager or higher level workers as appropriateoMay lead projects of limited scope and complexityoMay provide guidance to studentsAppointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS805Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email email protected or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
oRetirement benefits including defined benefit and defined contribution plansoGenerous vacation, holiday and sick time and leave plansoOnsite childcare (Ames, Iowa)oLife insurance and long-term disabilityoFlexible Spending AccountsoVarious voluntary benefits and discountsoEmployee Assistance ProgramoWellbeing programoThis job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
July 28, 2023Posting Close Date:
August 13, 2023Job Requisition Number:
R12512 Recommended Skills Attention To Detail Communication Consulting Creativity Customer Service Finance Estimated Salary: $20 to $28 per hour based on qualifications.
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