Veterinary Teaching Hospital Assistant I - Small Animal Reception - Part-time
Ames, IA Ames, IA Part-time Part-time Estimated:
$29.
4K - $37.
3K a year Estimated:
$29.
4K - $37.
3K a year 16 hours ago 16 hours ago 16 hours ago Position Title:
Veterinary Teaching Hospital Assistant I - Small Animal Reception - Part-time Job Group:
Merit Required Minimum
Qualifications:
o Any combination of customer service or receptionist experience or related post high school education that totals 6 months.
o Data entry skills.
Preferred
Qualifications:
Experience in a veterinary clinic.
Experience with multi-line telephone operation.
Experience working with confidential records and information.
Knowledge of medical terminology
Job Description:
Under direct supervision, answer the telephone at Veterinary Teaching Hospital.
Enter data into client & patient software system.
Assist Veterinary students and doctors in locating medical documents and other client information.
Scheduled hours:
Tue 5pm-9pm Wed 5pm-9pm Thu 5pm-9pm Sat 10am-6:
30pm Characteristic Duties and Responsibilities Answer all incoming calls to the Veterinary Teaching Hospital using a multi-line telephone; route these calls to the correct service, doctor, student, or staff member.
Use paging system to alert appropriate staff to the call.
Answer routine questions regarding appointments or directions to the hospital.
Take and deliver complete messages if recipient is not available for the call.
Look up and provide medical record number or other relevant information.
Enter data into client and patient software system.
Distribute discharge information sheets to referring veterinarians.
Prepare client and referring veterinarian survey envelopes.
Deliver prescription and food orders and retrieve animal supplies.
Knowledge, Skills, and Abilities Ability to communicate on the phone and in person with individuals in a variety of situations in a positive and helpful manner.
Ability to maintain confidentiality of medical records.
Ability to work in an environment that houses and heals sick animals.
Ability to come in contact with animals.
Ability to work in an environment with animal noise, animal odors, animal dander and hair, and animal excrement and blood.
Ability to assess emergencies and refer situations to appropriate hospital staff.
Ability to utilize veterinary client and patient registration system.
Ability to enter data with speed and accuracy.
Ability to retrieve files and pet supplies.
Ability to carry/hold/restrain animals.
Appointment Type:
Regular Number of Months Employed Per Year:
12 Month Work Period Time Type:
Part time Pay Grade:
0005a Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.
edu or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU? Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
o Retirement benefits including defined benefit and defined contribution plans o Generous vacation, holiday and sick time and leave plans o Onsite childcare (Ames, Iowa) o Life insurance and long-term disability o Flexible Spending Accounts o Various voluntary benefits and discounts o Employee Assistance Program o Wellbeing program o This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
August 10, 2023 Posting Close Date:
August 19, 2023 Job Requisition Number:
R12674.
Estimated Salary: $20 to $28 per hour based on qualifications.
$29.
4K - $37.
3K a year Estimated:
$29.
4K - $37.
3K a year 16 hours ago 16 hours ago 16 hours ago Position Title:
Veterinary Teaching Hospital Assistant I - Small Animal Reception - Part-time Job Group:
Merit Required Minimum
Qualifications:
o Any combination of customer service or receptionist experience or related post high school education that totals 6 months.
o Data entry skills.
Preferred
Qualifications:
Experience in a veterinary clinic.
Experience with multi-line telephone operation.
Experience working with confidential records and information.
Knowledge of medical terminology
Job Description:
Under direct supervision, answer the telephone at Veterinary Teaching Hospital.
Enter data into client & patient software system.
Assist Veterinary students and doctors in locating medical documents and other client information.
Scheduled hours:
Tue 5pm-9pm Wed 5pm-9pm Thu 5pm-9pm Sat 10am-6:
30pm Characteristic Duties and Responsibilities Answer all incoming calls to the Veterinary Teaching Hospital using a multi-line telephone; route these calls to the correct service, doctor, student, or staff member.
Use paging system to alert appropriate staff to the call.
Answer routine questions regarding appointments or directions to the hospital.
Take and deliver complete messages if recipient is not available for the call.
Look up and provide medical record number or other relevant information.
Enter data into client and patient software system.
Distribute discharge information sheets to referring veterinarians.
Prepare client and referring veterinarian survey envelopes.
Deliver prescription and food orders and retrieve animal supplies.
Knowledge, Skills, and Abilities Ability to communicate on the phone and in person with individuals in a variety of situations in a positive and helpful manner.
Ability to maintain confidentiality of medical records.
Ability to work in an environment that houses and heals sick animals.
Ability to come in contact with animals.
Ability to work in an environment with animal noise, animal odors, animal dander and hair, and animal excrement and blood.
Ability to assess emergencies and refer situations to appropriate hospital staff.
Ability to utilize veterinary client and patient registration system.
Ability to enter data with speed and accuracy.
Ability to retrieve files and pet supplies.
Ability to carry/hold/restrain animals.
Appointment Type:
Regular Number of Months Employed Per Year:
12 Month Work Period Time Type:
Part time Pay Grade:
0005a Application Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.
edu or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU? Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
o Retirement benefits including defined benefit and defined contribution plans o Generous vacation, holiday and sick time and leave plans o Onsite childcare (Ames, Iowa) o Life insurance and long-term disability o Flexible Spending Accounts o Various voluntary benefits and discounts o Employee Assistance Program o Wellbeing program o This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
August 10, 2023 Posting Close Date:
August 19, 2023 Job Requisition Number:
R12674.
Estimated Salary: $20 to $28 per hour based on qualifications.
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