Veterinary Teaching Hospital Assistant I - Small Animal Reception - Part-time
Position Title:
Veterinary Teaching Hospital Assistant I - Small Animal Reception - Part-timeJob Group:
MeritRequired Minimum
Qualifications:
oAny combination of customer service or receptionist experience or related post high school education that totals 6 months.
oData entry skills.
Preferred
Qualifications:
Experience in a veterinary clinic.
Experience with multi-line telephone operation.
Experience working with confidential records and information.
Knowledge of medical terminology
Job Description:
Under direct supervision, answer the telephone at Veterinary Teaching Hospital.
Enter data into client & patient software system.
Assist Veterinary students and doctors in locating medical documents and other client information.
Scheduled hours:
Tue 5pm-9pmWed 5pm-9pmThu 5pm-9pmSat 10am-6:
30pmCharacteristic Duties and ResponsibilitiesoAnswer all incoming calls to the Veterinary Teaching Hospital using a multi-line telephone; route these calls to the correct service, doctor, student, or staff member.
oUse paging system to alert appropriate staff to the call.
oAnswer routine questions regarding appointments or directions to the hospital.
oTake and deliver complete messages if recipient is not available for the call.
oLook up and provide medical record number or other relevant information.
oEnter data into client and patient software system.
oDistribute discharge information sheets to referring veterinarians.
oPrepare client and referring veterinarian survey envelopes.
oDeliver prescription and food orders and retrieve animal supplies.
Knowledge, Skills, and AbilitiesoAbility to communicate on the phone and in person with individuals in a variety of situations in a positive and helpful manner.
oAbility to maintain confidentiality of medical records.
oAbility to work in an environment that houses and heals sick animals.
oAbility to come in contact with animals.
oAbility to work in an environment with animal noise, animal odors, animal dander and hair, and animal excrement and blood.
oAbility to assess emergencies and refer situations to appropriate hospital staff.
oAbility to utilize veterinary client and patient registration system.
oAbility to enter data with speed and accuracy.
oAbility to retrieve files and pet supplies.
oAbility to carry/hold/restrain animals.
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Part timePay Grade:
0005aApplication Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email email protected or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
oRetirement benefits including defined benefit and defined contribution plansoGenerous vacation, holiday and sick time and leave plansoOnsite childcare (Ames, Iowa)oLife insurance and long-term disabilityoFlexible Spending AccountsoVarious voluntary benefits and discountsoEmployee Assistance ProgramoWellbeing programoThis job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
August 10, 2023Posting Close Date:
August 19, 2023Job Requisition Number:
R12674 Recommended Skills Confidentiality Customer Service Data Entry Medical Records Medical Terminology Teaching Estimated Salary: $20 to $28 per hour based on qualifications.
Veterinary Teaching Hospital Assistant I - Small Animal Reception - Part-timeJob Group:
MeritRequired Minimum
Qualifications:
oAny combination of customer service or receptionist experience or related post high school education that totals 6 months.
oData entry skills.
Preferred
Qualifications:
Experience in a veterinary clinic.
Experience with multi-line telephone operation.
Experience working with confidential records and information.
Knowledge of medical terminology
Job Description:
Under direct supervision, answer the telephone at Veterinary Teaching Hospital.
Enter data into client & patient software system.
Assist Veterinary students and doctors in locating medical documents and other client information.
Scheduled hours:
Tue 5pm-9pmWed 5pm-9pmThu 5pm-9pmSat 10am-6:
30pmCharacteristic Duties and ResponsibilitiesoAnswer all incoming calls to the Veterinary Teaching Hospital using a multi-line telephone; route these calls to the correct service, doctor, student, or staff member.
oUse paging system to alert appropriate staff to the call.
oAnswer routine questions regarding appointments or directions to the hospital.
oTake and deliver complete messages if recipient is not available for the call.
oLook up and provide medical record number or other relevant information.
oEnter data into client and patient software system.
oDistribute discharge information sheets to referring veterinarians.
oPrepare client and referring veterinarian survey envelopes.
oDeliver prescription and food orders and retrieve animal supplies.
Knowledge, Skills, and AbilitiesoAbility to communicate on the phone and in person with individuals in a variety of situations in a positive and helpful manner.
oAbility to maintain confidentiality of medical records.
oAbility to work in an environment that houses and heals sick animals.
oAbility to come in contact with animals.
oAbility to work in an environment with animal noise, animal odors, animal dander and hair, and animal excrement and blood.
oAbility to assess emergencies and refer situations to appropriate hospital staff.
oAbility to utilize veterinary client and patient registration system.
oAbility to enter data with speed and accuracy.
oAbility to retrieve files and pet supplies.
oAbility to carry/hold/restrain animals.
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Part timePay Grade:
0005aApplication Instructions:
To apply for this position, please click on Apply and complete the Employment Application.
Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email email protected or call 515-294-4800 or Toll Free:
1-877-477-7485.
Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value.
Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
oRetirement benefits including defined benefit and defined contribution plansoGenerous vacation, holiday and sick time and leave plansoOnsite childcare (Ames, Iowa)oLife insurance and long-term disabilityoFlexible Spending AccountsoVarious voluntary benefits and discountsoEmployee Assistance ProgramoWellbeing programoThis job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
August 10, 2023Posting Close Date:
August 19, 2023Job Requisition Number:
R12674 Recommended Skills Confidentiality Customer Service Data Entry Medical Records Medical Terminology Teaching Estimated Salary: $20 to $28 per hour based on qualifications.
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