Hotel Night Auditor
Courtyard by Marriott Ames Courtyard by Marriott Ames Ames, IA Ames, IA Part-time Part-time $13 - $15 an hour $13 - $15 an hour 6 days ago 6 days ago 6 days ago This is a part time to full time position and we are seeking to fill a mix of weekday and weekend shifts.
Position Summary Responsible for providing excellent customer service to our guests during varying hours between 11pm and 7am.
Job Functions Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner.
Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and exceed the needs and expectations of our guests Greets guests with a warm welcome and provides genuine customer service Respond to guest complaints or issues in a timely manner Assist with on-going deep cleaning Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements Minimum Knowledge:
Requires a positive attitude and eagerness to learn.
Previous customer service experience is required.
' ' Work Location:
One location Work Remotely No Job Type:
Part-time Pay:
$13.
00 - $15.
00 per hour Expected hours:
16 - 24 per week
Benefits:
Employee discount Flexible schedule Schedule:
8 hour shift Holidays Overnight shift Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Front Desk:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position Summary Responsible for providing excellent customer service to our guests during varying hours between 11pm and 7am.
Job Functions Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner.
Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and exceed the needs and expectations of our guests Greets guests with a warm welcome and provides genuine customer service Respond to guest complaints or issues in a timely manner Assist with on-going deep cleaning Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements Minimum Knowledge:
Requires a positive attitude and eagerness to learn.
Previous customer service experience is required.
' ' Work Location:
One location Work Remotely No Job Type:
Part-time Pay:
$13.
00 - $15.
00 per hour Expected hours:
16 - 24 per week
Benefits:
Employee discount Flexible schedule Schedule:
8 hour shift Holidays Overnight shift Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Front Desk:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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