Application Engineer

Company Name:
The Franklin Paterson Company
Ames , IA , United States
Responsible for manufacturing installing qualifying and repairing complex robotic automation equipment deployed in the laboratories throughout the US. The Applications Engineer is a key interface between design and manufacturing groups and the end-user group.
Execute Factory Acceptance Testing of automation systems
Perform installation and Site Acceptance Testing of automation systems
Provide detailed training for laboratory user-groups on use of automation systems
Provide remote technical support via e-mail and telephone for user-groups
Perform on-site diagnostics and repair of automation systems
Assist user-groups in diagnosing application issues
Produce detailed reports using CRM software
Programming experience required.
Experience with V+ and AIM is a plus
Minimum of 3-5years related experience with complex automation systems.
Previous field experience in medical or laboratory automation is a plus.
Technical and customer relations background derived from hands-on problem solving.
Experience resolving customer problems and providing training to user-groups.
Strong working knowledge of operating systems and real-time machine control.
Excellent written and verbal communication skills
40% travel required. Must arrive on-site within 24 hours if initial incident is not resolved
Weekend and/or after hours support as part of a 24/7 operation.
EDUCATION: B.S. degree in Engineering or Life Science Field or an equivalent combination of training and experience.
JOB DURATION: This job is full time and long term.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.