MasterCuts Manager

Job Description: Salon Leader
The Salon Leader (a/k/a Salon Manager) is responsible for all facets of a salon?s operations and provides leadership and tools to staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Regis and ensures the highest quality of guest service standards and salon profitability. The Salon Leader provides guests with excellent service providing the full range of hair care services offered by their salon, such as cutting, styling, coloring, washing and perming hair and providing wax treatments. Regis endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
+ Current cosmetology or barber license and manager license as required by state/provincial regulations
+ Ability to work a flexible schedule, including evenings and weekends
+ Ability to provide exceptional guest service, understanding the guest?s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner.
+ Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties
+ Ability to resolve guest issues
+ Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
+ Standing for sustained periods of time
+ Frequent lifting up to 10 pounds, occasionally up to 25 pounds
+ Continuous repetitive movement with fingers, hands, wrists and arms.
+ Continuous grasping and reaching, often above shoulder level
+ Ability to be exposed to various chemicals and fragrances used in performing services
+ Ability to observe guest?s hair, including close vision, color vision and ability to adjust focus
+ Ability to communicate with guest regarding services offered and requested and the guest?s needs and wants
+ Occasional travel to meetings out of town, sometimes over night
Required SkillsRequired Experience 06ff81f226d54d9d87de8d62ecbd52a0

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